Articles are accepted for credit or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt. Returns may be sent to our head office, or you may take your return to any of our retail stores. A refund will be made to the purchaser upon request if payment has been received. Shipping and Handling charges will not be refunded. Send to: D.C. Taylor 977 2nd Ave. East Owen Sound, ON. N4K 2H5